jll8 Privacy Policy

1. Introduction

jll8 ("jll8", "we", "us", "our") is committed to protecting the privacy and personal data of all players and visitors who use the jll8 online gaming platform at jll8.net. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with the jll8 platform and all associated services.

jll8 operates in the Philippines and processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC"). Where applicable, jll8 also adheres to internationally recognised data protection principles.

This Privacy Policy should be read together with jll8's Terms and Conditions and Responsible Gaming Policy, both of which are available on the jll8 platform. Capitalised terms not defined in this Privacy Policy have the meanings given to them in the Terms and Conditions.

2. Personal Data We Collect

jll8 collects personal data from you in the following ways: directly when you register an account or interact with the platform; automatically through your use of the platform; and from third parties where permitted by law. The categories of personal data we collect include:

jll8 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming compliance purposes (for example, where a player discloses a gambling-related health concern to our support team).

3. How We Use Your Personal Data

jll8 uses the personal data we collect for the following purposes:

• Account Management: To create, verify, maintain, and administer your jll8 player account, including identity verification and Know Your Customer (KYC) compliance;
• Service Delivery: To provide you with access to jll8 games, sports betting, promotions, and all other platform features;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other supported payment methods;
• Legal & Regulatory Compliance: To comply with applicable Philippine laws, including anti-money laundering (AML) obligations, gaming regulations, and tax reporting requirements;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, collusion, and other prohibited conduct on the jll8 platform;
• Responsible Gaming: To monitor player behaviour for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion;
• Customer Support: To respond to your enquiries, complaints, and support requests in a timely and effective manner;
• Platform Improvement: To analyse usage patterns and improve the performance, features, and user experience of the jll8 platform;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.

jll8 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, jll8 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your jll8 account and deliver the services you have requested;
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, gaming licensing requirements, and tax obligations;
• Legitimate Interests: Processing is necessary for jll8's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and interests;
• Consent: For certain processing activities, such as marketing communications and non-essential cookies, jll8 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

jll8 does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other payment processors, for the purpose of processing your deposits and withdrawals;
• Game Providers: Third-party game software providers whose games are available on the jll8 platform, to the extent necessary to deliver game services;
• Identity Verification Services: Third-party KYC and AML compliance providers engaged to verify your identity and comply with regulatory obligations;
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who process data on jll8's behalf under strict data processing agreements;
• Regulatory Authorities: Philippine government agencies, including the National Privacy Commission, gaming regulators , and law enforcement agencies, where disclosure is required by law or a valid legal order;
• Professional Advisers: Legal counsel, auditors, and other professional advisers, where necessary for jll8's legal and compliance obligations.

All third parties with whom jll8 shares personal data are required to process that data in accordance with applicable data protection laws and jll8's data protection standards. jll8 does not permit third-party service providers to use your personal data for their own purposes.

6. Data Retention

jll8 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your jll8 account and for a minimum of five (5) years following account closure, in accordance with Philippine AML and gaming regulatory requirements;
• Financial transaction data: Retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications: Retained for a minimum of two (2) years from the date of the last interaction;
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymised or deleted;
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

Where jll8 is required by law to retain data for a longer period, the statutory retention period will apply. Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised.

7. Cookies & Tracking Technologies

jll8 uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the jll8 platform to enhance your experience, analyse platform usage, and deliver relevant content. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the operation of the jll8 platform, including maintaining your login session and enabling secure transactions. These cannot be disabled;
• Performance & Analytics Cookies: Used to collect anonymised information about how players use the jll8 platform, helping us identify areas for improvement;
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to personalise your jll8 experience;
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of jll8 marketing campaigns. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jll8 platform. For more information on managing cookies, refer to your browser's help documentation.

8. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jll8:

• Right to be Informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy;
• Right of Access: The right to request a copy of the personal data jll8 holds about you;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to jll8's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe jll8 has processed your personal data unlawfully.

To exercise any of these rights, please contact jll8's Data Protection Officer at [email protected]. jll8 will respond to all valid data rights requests within thirty (30) days of receipt, in accordance with the DPA and NPC regulations.

9. Children & Minors

The jll8 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming laws applicable to casino-style online gambling. jll8 does not knowingly collect personal data from individuals under the age of 21.

If jll8 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jll8 platform, please contact us immediately at [email protected].

jll8 employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Accounts found to belong to individuals under 21 will be suspended and any associated balances forfeited pending investigation.

10. Data Security

jll8 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jll8 platform;
• Encryption of sensitive data at rest, including financial and identity information;
• Access controls ensuring that only authorised jll8 personnel can access personal data, on a strict need-to-know basis;
• Regular security assessments, penetration testing, and vulnerability scanning of jll8 systems;
• Staff training on data protection obligations and information security best practices;
• Incident response procedures to detect, contain, and remediate data security incidents promptly.

While jll8 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jll8 will notify you and the National Privacy Commission as required by the DPA.

11. International Data Transfers

jll8 primarily processes personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game software suppliers — may process data in other countries. Where personal data is transferred outside the Philippines, jll8 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with NPC requirements.

By using the jll8 platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

12. Changes to This Privacy Policy

jll8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The date of the most recent revision is displayed at the top of this page. Where changes are material, jll8 will provide reasonable notice to registered players via email or a prominent notice on the jll8 platform prior to the changes taking effect.

Your continued use of the jll8 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how jll8 protects your personal data.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jll8's data processing practices, please contact our Data Protection Officer:

Data Protection Officer — jll8
Email: [email protected]

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data rights have been violated. jll8 is committed to working cooperatively with the NPC to resolve any privacy concerns.